the ordering process

Order Sample

Do you want to know what the suite feels like and looks like in person? Order a sample! Each of the Wedding Collection Suites have samples available for purchase. You will receive a full suite as it is pictured in the wedding collection. Each sample is $10 and if you choose to move forward with ordering one of the wedding collections, your $10 will be credited back to you.

Pick your Suite

Ready to move forward? Time to pick out your perfect suite! Decide which of the suites is perfect for your big day and look through the different package options for each suite to decide what is perfect for you and your budget. You will also see a list of optional add on items that you can select.

Customize Your Suite

Do you need to customize your suite to make it perfect? We allow certain modifications for a minimal fee of $50. This includes items like moving items around, changing fonts or choosing new colors and papers. We also allow you to adjust your printing methods, however, this will affect your cost per suite depending on which printing method you choose. If you don't need any customization other than your text, there are no additional fees!

Place Your Order + Pay Deposit

Once you have decided on what suite is perfect for you and chosen your package, add-on items, and quantity, you will see your total for your selections. If you are in the state of Florida, you will be charged 7% sales tax.
To start your order and the proofing process, a deposit is required. At checkout you will be prompted to enter a “deposit” code that will reflect a 50% balance that is due. This will allow us to begin on your designs and the proofing process.

Submit Wording

When you place your order, you will be added to our client management system that will allow you to view all of your documents along the way. You will receive a form to fill out that will provide us with all of the wording to use in your suite and to provide any additional information we need to know.

Proofing

After you have submitted your wording, you will receive a proof of your suite within 3 business days. If customizations are needed, it could take an additional 3-5 days. You will be allowed two complimentary rounds of edits to your suite before final approval is required.

Approval and Final Payment

Once your design is approved and perfect, the remaining balance is due in order to begin production.

Production

Production takes approximately 2-6 weeks depending on which suite you ordered. Please see each suites details for a more firm production time. This allows us to have it perfectly printed, assembled, and quality assured.

Shipping

When your order is complete, you will be notified and your suite will be shipped to the address you provided via FedEx. You will receive the tracking number. Due to the value of the package, it will require a signature to be delivered.

Custom Process

If you’ve looked through the wedding collections and can’t find something that is perfect for you and want to create something custom, we can totally do that! Shoot an e-mail to hello@heatherobriendesign.com to chat more and schedule a consultation.

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